App Issues

App Error: Reader not Supported (iOS)
The error means that the camera access is disabled on the ShinePay App. Follow the steps below to resolve the issue. 1. Go to your phone settings ...
Fri, 7 Oct, 2022 at 5:45 PM
App Error: Reader not Supported (Android)
The error means that the camera access is disabled on the ShinePay App. Follow the steps below to resolve the issue. 1. Go to your phone settings. ...
Fri, 7 Oct, 2022 at 5:45 PM
Machine Not Found
For the machine not found error message, you can try the following steps:   1. Make sure Bluetooth is turned on. It must not be paired to any other devi...
Fri, 7 Oct, 2022 at 5:45 PM
iPhone Keyboard Blocking
Step 1: Go to your phone settings, scroll down and look for "Display & Brightness". Once accessed scroll down and tap "Display Zoom"...
Thu, 22 Dec, 2022 at 1:11 PM
Troubleshooting: Shinepay Email verification
If you are experiencing issues with email verification, please follow these steps: 1. Verify Your Email Address Ensure that you have entered your email a...
Thu, 13 Feb, 2025 at 10:00 AM